Return Policy
At EyeAndSun.com, your satisfaction matters. If you’re not completely happy with your purchase, we gladly accept eligible returns within 14 days of delivery.
Return Eligibility
- Items must be in original condition.
- Products that have been worn, altered, damaged, or show signs of use are not eligible for return.
- All original packaging, tags, and accessories must be included.
- Sale items follow the same return eligibility unless otherwise stated.
How to Start a Return
To begin a return, please contact our support team at sales@eyeandsun.com to request a Return Merchandise Authorization (RMA).
Your RMA number must be included inside the return package.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using an insured carrier with tracking and signature confirmation.
- Shipping fees are non-refundable.
Return Address:
EyeAndSun.com – Returns Department
117 South Main Street
Spring Valley, NY 10977 USA
Refunds & Fees
- All approved returns are subject to a 15% restocking fee.
- If your order included Free Shipping, the actual shipping cost will be deducted from your refund.
- Refunds are processed within 5 business days after inspection and approval.
- Refunds are issued to the original payment method.